This video is from Faceting Academy Resident Training event in 2012, where second-generation professional Jeweler Ray Holliday gave a great presentation on how up-and-coming faceters can open the door to partnerships with jewelers. The presentation and Q&A session ran just over an hour, so the video is broken into four pieces for convenient navigation and viewing.
Some of the material here overlaps some of the Business-in-a-box conference. I recommend listening to that program while this video is fresh in your mind.